Frequently asked questions

Frequently Asked Questions

General

Untill what time can we check in?
You can check in untill 9 pm. When you arrive after 5 pm, please let us know so we can prepare the key and information for you.

Can I check in early or check out late?
Usually this is possible. Ask our reception for the possibilities

Do I have to pay for visitors during the day?
No, your visitors are more then welcome to visit. However if they want to make use of the swimmingpool or het indoor playground they need to buy a ticket at our reception.

Is it possible to rent bikes?
You can rent bikes at our reception. We rent bikes for children as well as adults. 

Do you have Wifi on your campsite?
We have a good Wifi signal on our entire campsite. You can make free use of this at our restaurant or buy a ticket at our reception if you want to surf in your accommodation.

Camping

How much Electricity is available on our camping pitch?
All of our comfortpitches have a 10 amps power connection. For our Comfort XL and Supercomfort XL this is 16 amps. Our basic pitches can supply a maximum of 6 amps.

Are dogs allowed on your campsite?
Yes dogs are welcome on our campsite. Dogs need to wear a leash at all times and can not be left alone in your caravan or tent. There’s a maximum of 1 dog per pitch.

Are we allowed to barbecue?
Yes you are allowed to barbecue. Please be mindful of your surroundings and always keep some water ready. During extreme drought these regulations might change. Open fire is never allowed.

Can I place an extra tent on our camping pitch?
You can place one extra tent (6m2 max) without extra cost. If you want to place another one we charge € 3,- a night.

Can I park the car next to my caravan or tent?
Yes you are allowed to park on your camping pitch. However always be mindful of your fellow campers. If you don’t want this you can park your car on one of our other parkings. Pitch numbers 33 - 38a and 160 - 168 are car free

Do I need coins or tokens to use the shower?
No, you don’t need a special token or coin to use the showers.

Renting an accommodation

Are dogs allowed in your accommodations?
We have a few Mobile Homes in which dogs are allowed, please contact our reception. In all our other accommodations dogs are not allowed.

Do we need to bring our own sheets?
In most of our accommodations sheets are included, for others this is optional. If they are included they should be mentioned on your reservation. If you are not sure please don’t hesitate to contact our reception.

Is smoking allowed in my accommodation?

No, smoking is not allowed in any of our accommodations.

We paid a desposit when we arrived. Do we get this back when we depart or by banktransfer?
That depends, if you have a reservation with cleaning costs you get your deposit back on departure. If you chose to clean the accommodation yourself it will be deposited back to you after our cleaning crew has done a check.

If you have any other questions please call ++31 318591201 or mail to: wijewerelt@ardoer.com. We are happy to help you.